Privacy Policy
Activi (“Activi”, “we”, “our”, or “us”) is a platform that helps parents discover, organize, and book activities for their children such as sports, arts programs, camps, tutoring, and enrichment classes. Activity providers can list their programs, manage schedules, and accept bookings through the platform.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Because Activi is used by families and involves information about children, protecting privacy — especially children’s privacy — is central to how we operate.
1. Who This Policy Applies To
This policy applies to:
- Parents or guardians who create accounts to find and book activities
- Children whose profiles are created by their parents
- Activity providers (businesses, instructors, organizations)
- Visitors who use the Activi website or services
Children do not create their own accounts on Activi. Parents manage their children’s information.
2. Children’s Data Protection
Protecting children’s information is extremely important to us. Activi allows parents to create profiles for their children to help organize activities and receive better recommendations.
Children’s information may include:
- Age or age range
- Interests (sports, arts, music, etc.)
- Activities booked or attended
- Participation history within the platform
Parents provide this information voluntarily.
Important protections
- Children cannot create accounts themselves
- Parents control all information associated with their children
- Parents can edit or delete child profiles at any time
- Parents can request deletion of their family data
Activi does not use children’s information for advertising.
3. Our Strict Non-Sharing Policy
Activi does not sell, rent, or share personal information with advertisers or marketing networks.
This includes:
- Parent information
- Children’s information
- Booking history
- Activity preferences
Your information is used only to operate the Activi service.
4. Information We Collect
Parent or Guardian Account Information
- Name
- Email address
- Phone number (optional)
- Location (city or region)
- Login credentials
Child Profile Information
- Age or age range
- Interests or preferred activities
- Activities booked or attended
- Participation history
Booking and Payment Information
- Booking details
- Activity selections
- Dates and schedules
- Payment confirmation information
Activi does not store full credit card numbers.
Activity Provider Information
- Business name
- Contact information
- Location and service areas
- Program descriptions
- Scheduling information
Device and Usage Information
- Device type
- Browser type
- IP address
- Pages viewed
- Platform interactions
5. How We Use Information
Information is used only for legitimate platform operations:
- Operating the marketplace
- Managing bookings
- Processing payments
- Providing recommendations
- Customer support
- Security and fraud prevention
- Improving the platform
6. Payments
Payments are processed through secure third-party payment processors. These providers may collect credit card details, billing addresses, and transaction data.
Activi itself does not store full payment card numbers.
7. Cookies and Analytics
Activi uses cookies and similar technologies for essential platform functionality and performance improvements.
- Keeping users logged in
- Saving preferences
- Understanding platform usage
- Improving performance
Activi does not use advertising trackers involving children.
8. Third-Party Services
We may use trusted providers such as:
- Cloud hosting services
- Payment processors
- Email delivery services
- Analytics tools
These providers receive only the information necessary to perform their services.
9. Data Protection Measures
- Encryption of data in transit (HTTPS)
- Secure servers and infrastructure
- Restricted access to sensitive data
- Monitoring systems for unusual activity
- Regular security updates
10. Data Retention
Personal information is stored only as long as necessary to operate the service and comply with legal obligations.
11. Parents’ Control Over Child Data
Parents can:
- View their child’s information
- Update or correct profiles
- Delete individual child profiles
- Request deletion of all family data
12. Your Privacy Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of personal data
- Data portability
- Withdrawal of consent
Activi does not sell personal information.
13. International Data Transfers
Activi may operate servers in multiple regions including the United States, European Union, and United Kingdom. When data is transferred internationally, appropriate safeguards are used to ensure compliance with privacy laws.
14. Provider and Business Account Data
Providers may submit:
- Business name
- Contact information
- Program descriptions
- Schedules and pricing
This information is visible to parents when relevant to activity listings.
15. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in services, technology, or legal requirements.
16. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights:
Email: privacy@activi.com